Privacy Policy

1. Information We Collect

• Personal Information: Name, email address, phone number, and booking details submitted via our booking form or contact form.
• Payment Information: We may collect limited payment-related information to confirm bookings (handled securely via payment gateways).
• Automatically Collected Data: IP address, browser type, and pages visited — collected through Google Analytics and cookies to improve user experience.

2. How We Use Your Information

• To respond to inquiries or service requests submitted via our website or WhatsApp.
• To send booking confirmations, reminders, or updates related to your stay.
• To improve our website, marketing, and customer service quality.

3. Data Protection & Security

• We use secure hosting (HTTPS) and Cloudflare protection to safeguard all personal data.
• Your information is never sold or shared with unauthorized third parties.
• Only authorized staff have access to booking data stored in our secure database (Cloudflare D1).

4. Cookies

• Our website may use cookies to enhance browsing experience and collect analytics data.
• You can choose to disable cookies in your browser settings at any time.

5. Third-Party Services

• These services may collect anonymous usage data per their respective privacy policies.

6. Your Rights

• You can request to view, modify, or delete your personal data by contacting us directly.
• To withdraw consent or unsubscribe from any communication, email us at privacy@dolphinhouse-alibaug.com.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dolphin House Beach Resort
Nagaon Beach Road, Nagaon - 402204, Alibaug, Raigad, Maharashtra
📞 +91 8554871073 / 7276171735
✉ privacy@dolphinhouse-alibaug.com